Privacy Policy

Effective date: September 24, 2026

This Privacy Policy explains how Pragmatic VFX, operated by Yunus Balcioglu, handles personal information in connection with this website and its products. Questions may be sent to animatrix2k7@gmail.com.

1. Information we may collect

We may receive information you provide directly, such as your name, email address, support message, licensing information, and other information you choose to send us.

When you purchase a product, the checkout or merchant-of-record provider may provide us with transaction and fulfillment information such as your name, email address, product purchased, license or seat information, country, transaction identifier, and payment status. We do not need to receive or store your full payment-card details.

This site also uses technical and analytics tools that may collect device, browser, IP-address, referral, interaction, and advertising-attribution information. The current site includes Google advertising/tag technology, Meta Pixel technology, and embedded video services such as YouTube.

2. How we use information

We use information to deliver purchased products, administer licenses and entitlements, provide support, respond to inquiries, prevent fraud or abuse, maintain and improve the website and products, measure advertising performance, keep business and tax records where required, and comply with legal obligations.

3. Checkout and payment providers

Payment information is processed by the checkout provider or merchant of record used for your transaction. Where Paddle checkout is used, Paddle.com acts as Merchant of Record and processes transaction information under its own privacy and buyer terms. Legacy or alternate checkout flows may use another payment or digital-delivery provider. Their privacy terms apply to information they process directly.

4. Analytics, advertising, and embedded content

Google, Meta, YouTube, and similar service providers may set or read cookies or similar technologies when their services load. These technologies can be used for analytics, advertising measurement, fraud prevention, media playback, and service functionality. Your browser or device settings may provide controls for cookies and tracking technologies.

5. Sharing

We may share personal information with service providers that help operate the website, deliver products, process transactions, host content, provide analytics, measure advertising, or provide customer support. We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business transfer. We do not sell customer payment-card information.

6. Data retention

We retain information for as long as reasonably necessary for product access, licensing, support, fraud prevention, accounting, tax, dispute resolution, and legal compliance. Retention periods vary depending on the type of information and the purpose for which it is held.

7. International processing

Because Pragmatic VFX uses global internet, hosting, analytics, payment, and content-delivery providers, information may be processed in countries other than the one in which you live. Where required, applicable safeguards are used by the relevant service provider.

8. Your rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability of certain personal information. To make a privacy request, contact animatrix2k7@gmail.com. We may need to verify your identity before completing a request.

9. Children

Pragmatic VFX products are intended for professional and educational users and are not directed to young children. If you believe a child has provided personal information inappropriately, contact us.

10. Changes

This policy may be updated as the site, products, providers, or legal requirements change. The effective date above identifies the current version.